Terms & Conditions

1. About Allrounder

Allrounder is a platform designed to help users discover and connect with local professionals and service providers (“Taskers”) for various tasks and services.

Allrounder acts primarily as a technology platform that facilitates communication and connections between:

• Customers who are looking for services; and
• Taskers who offer their professional or personal services.

Unless explicitly stated otherwise, Allrounder does not directly provide the services offered by Taskers.

2. User Eligibility

To use the Platform, you must:

• Provide accurate and complete information during registration.
• Use the Platform only for lawful purposes.
• Be legally capable of entering into an agreement under applicable law.
• Keep your account information secure and confidential.

Users are responsible for activities performed through their accounts.

3. Customer Responsibilities

Customers may use the Platform to search for Taskers and communicate their service requirements.

Customers agree to:

• Provide accurate information about their requirements.
• Communicate respectfully with Taskers.
• Provide clear details regarding the work, location, schedule, and expectations.
• Not post illegal, harmful, fraudulent, misleading, or inappropriate requests.
• Independently discuss and agree upon pricing, timelines, and service requirements with the Tasker, unless payment or pricing is specifically handled through the Platform.

Customers are responsible for making their own decisions when selecting and engaging a Tasker.

4. Tasker Responsibilities

Taskers using the Platform agree to:

• Provide accurate information about their skills, experience, services, and availability.
• Communicate honestly and professionally with Customers.
• Perform agreed services responsibly and to the best of their abilities.
• Not misrepresent qualifications, certifications, experience, or identity.
• Comply with applicable laws, regulations, and safety requirements.

Taskers are responsible for ensuring that they have the necessary qualifications, permissions, licenses, or certifications required to provide their services.

5. Communication Between Users

The Platform may allow Customers and Taskers to communicate through an in-app chat system.

Users must not use the Platform to:

• Harass, threaten, abuse, or intimidate another user.
• Share illegal, harmful, or fraudulent content.
• Attempt scams or financial fraud.
• Share misleading information.
• Request or share sensitive personal information unnecessarily.
• Use the Platform for unlawful activities.

A Tasker may choose to accept or decline a Customer's service request based on the information provided by the Customer.

Allrounder may take appropriate action against accounts that violate these rules.

6. Task Acceptance and Decline

Taskers have the right to accept or decline service opportunities.

If a Tasker declines a request, Allrounder may show the Customer alternative Taskers who may be suitable for the requested service.

Allrounder does not guarantee that a Tasker will accept a request or that a suitable Tasker will always be available.

7. Payments and Pricing

Unless otherwise stated, Allrounder may only facilitate the connection between Customers and Taskers.

The pricing, payment method, payment schedule, and other commercial terms of a service may be independently agreed upon between the Customer and the Tasker.

Where Allrounder introduces its own payment, commission, subscription, or service-fee features, additional terms may apply.

Users are responsible for understanding and agreeing upon all financial arrangements before the service begins.

8. Service Quality and Disputes

Allrounder does not guarantee:

• The quality of services provided by a Tasker.
• The completion of a requested task.
• The behaviour or conduct of a Customer or Tasker.
• The accuracy of information provided by users.
• That a particular service provider will be suitable for a specific requirement.

Any disagreement regarding the service should initially be resolved directly between the Customer and the Tasker.

Allrounder may, at its discretion, review complaints and take action against accounts that violate Platform policies.

9. Safety and Personal Responsibility

Users should exercise reasonable caution when interacting with other users.

Customers and Taskers are encouraged to:

• Verify relevant information before engaging in a service.
• Discuss requirements clearly before beginning work.
• Take reasonable safety precautions when meeting or providing services.
• Avoid sharing sensitive personal or financial information unnecessarily.

Allrounder is not responsible for personal arrangements, agreements, meetings, or transactions entered into independently by users outside the Platform.

10. User Content and Information

Users may submit information such as:

• Profile details.
• Service descriptions.
• Task requirements.
• Messages and communications.
• Reviews and feedback.

Users remain responsible for the content they submit.

By submitting content to the Platform, users grant Allrounder permission to store, display, and use such content for operating and improving the Platform, subject to applicable privacy laws.

11. Prohibited Activities

Users must not use Allrounder to:

• Commit fraud or deception.
• Post fake service requests or fake profiles.
• Impersonate another person or organisation.
• Harass or threaten another user.
• Promote illegal activities.
• Upload harmful software or attempt to compromise the Platform.
• Collect user information without permission.
• Misuse another user's personal information.
• Interfere with the normal functioning of the Platform.

Violation of these rules may result in suspension or permanent termination of an account.

12. Account Suspension or Termination

Allrounder reserves the right to suspend, restrict, or terminate an account if a user:

• Violates these Terms and Conditions.
• Provides false or misleading information.
• Engages in fraudulent or harmful activities.
• Receives credible complaints regarding serious misconduct.
• Misuses the Platform or its users.

Where reasonably possible, Allrounder may provide notice before taking action. However, immediate action may be taken when necessary for safety, security, or legal reasons.

13. Limitation of Liability

Allrounder provides a platform for connecting Customers and Taskers.

To the extent permitted by applicable law, Allrounder is not responsible for:

• Services provided by Taskers.
• Disputes between Customers and Taskers.
• Loss, damage, injury, or harm arising from services arranged through the Platform.
• Incorrect information provided by users.
• Independent agreements or transactions between users.

Users are responsible for their own decisions when using the Platform.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.

14. Changes to the Platform

Allrounder may modify, update, suspend, or discontinue parts of the Platform from time to time.

We may also update these Terms and Conditions when necessary. Continued use of the Platform after updated Terms become effective may constitute acceptance of the revised Terms.

15. Privacy

The collection and use of personal information are governed by the Allrounder Privacy Policy.

Users should review the Privacy Policy to understand how information is collected, stored, and used.

16. Governing Law

These Terms and Conditions shall be governed by the applicable laws of India.

Any disputes arising from the use of the Platform may be subject to the jurisdiction of the appropriate courts, subject to applicable law.

17. Contact Us

If you have questions, concerns, or complaints regarding these Terms and Conditions, please contact Allrounder through the support options available within the Platform or through our official communication channels.

Acceptance of Terms

By creating an account or using the Allrounder Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.